Tillman Computer Services Return Policy

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1816 N Belt West - Suite 3
Belleville, IL 62226

Monday - Friday 8:00am - 8:00pm Saturday 10:00am - 3:00pm

Providing computer solutions and services to individuals and small to medium sized businesses throughout the St. Louis and Metro-East area since 1985

Custom-Built Computer Baseline

Tillman Computer Services Return Policy

Your original receipt is required for all returns, exchanges, and warranty repair services.
All returns and exchanges must be in original condition and include any and all accessories. Tillman Computer Services reserves the right to request identification and to deny any return.

14-day return period:
We accept returns or exchanges 14 days from the original purchase. Please note the exceptions to this policy below.

Non-returnable items:

Labor and/or services rendered.
Parts purchased in conjunction with services rendered.
Items purchased as used and/or items that are damaged and/or abused.
Opened computer software.
Blank Media (IE-CDs, DVDs, Floppy Disks, etc).
Consumable Items (IE - Canned Air, etc.)

Restocking fee:
A restocking fee of 15% will be charged on most returned items unless defective.
A restocking fee of 25% will be charged on all special order products unless defective.

Refund method:
Most refunds will be issued in the same form as the original purchase was made. Cash, check or debit purchases over $100.00, including applicable taxes, will be refunded in the form of a check that will be mailed within 10 business days of return.

PERSONAL INFORMATION AND/OR DATA ON RETURNED/EXCHANGED PRODUCTS
It is the customer's responsibility to insure any and all personal information and/or data is removed from any returned or exchanged products. Tillman Computer Services is not responsible for any personal information and/or data left on or in a returned or exchanged product.

This policy is subject to change without notice.